Diagnostic Error as Major Issue in Healthcare reported in ECRI and ASHRM Today

Pat Croskerry croskerry at EASTLINK.CA
Sat Aug 16 21:06:32 UTC 2014


Agreed that a major transition is going on in medicine. Much of it good – immediately accessible knowledge at the touch of a button and less reliance on the fallibilities of human memory. But studies on diagnostic failure show that knowledge deficits are not the major issue – it is how clinicians think about diagnosis. The complexity of the interface with the patient is invariably underestimated and to imagine that computers will be a panacea is wishful at best. At worst, increasing dependency on mobile technologies by off-loading cognitive operations will likely compound our problems. There is a distinction to be made between those who are ‘uncomfortable’ with computers and those who can appreciate the unintended consequences of over-reliance on technology.

In the good old days, I don’t recall ever being taught about decision making and how bias could affect my clinical judgment – certainly there was no mention of ‘cognitive debiasing’. These are all fairly recent innovations. The evidence is now very clear that dramatic improvements in problem solving can be achieved using critical thinking training. More than ever before, we need to be graduating physicians who can think critically – it won’t be the answer to all the problems in diagnostic failure, but it will help in a significant way.

Pat  

 

 

 

From: Art Papier [mailto:apapier at LOGICALIMAGES.COM] 
Sent: Thursday, August 14, 2014 10:21 PM
To: IMPROVEDX at LIST.IMPROVEDIAGNOSIS.ORG
Subject: Re: [IMPROVEDX] Diagnostic Error as Major Issue in Healthcare reported in ECRI and ASHRM Today

 

Mike- Also another liability company is engaged and moving on diagnostic errors with innovative programs.  Coverys, a Boston headquartered liability company is offering a liability premium discount to those insured physicians that they insure to use VisualDx diagnostic CDS.  Coverys has also certified VisualDx for point-of-care CME.  Geri Amori, PhD, ARM, CPHRM, DFASHRM, Vice President, Academic Affairs for Coverys will be attending DEM.  I am sure those with interest in the role of liability insurers will enjoy connecting with Geri at the meeting.

 

Excuse the length, but here is some additional musings on CME:

There are new ways to think about CME.  Traditional CME of sitting in lectures or online activities that try to implant knowledge in the brain suggest that physician can hold what is needed for their future patients in the brain, synthesize that knowledge and then ask the right questions every 20 minutes when each patients present with a diverse array of problems and symptoms in their offices or emergency rooms.  Most know this is impossible to do reliably.  We are currently living through a historical transition in medicine, making us the last profession to use computing to aide cognition.  Every other profession started using computing on a wide scale much earlier than medicine.  We are in the midst of this transition, so some don’t recognize how fundamental the shift is.  My residents use their smart phones and desktop computers to access knowledge all the time.  That is a huge change from when I went to medical school.  We were expected to recite differentials from our heads.  The next wave will include much more intelligent systems, and knowledge frameworks will begin to standardize the adhoc chaos that memory based care has wrought.  We are moving from a memory based educational paradigm, to an memory assisted and augmented paradigm.   Larry Weed has written so eloquently about how the unaided mind cannot do what is needed.  Whether you agree with Larry’s premise and solution of Problem Knowledge Couplers or not, I recommend that anyone that is thinking about medical education and medical decision making should read his book Medicine in Denial and his recent paper in Diagnosis.  I know there are many on this listserv that watch their children work with computers and on their smartphones with amazement, and are not truly comfortable themselves with computers.  I have found that many experienced clinicians and clinical educators from my generation have a suspicion of computing, erroneously believing that poorly designed electronic health records represents medical computing. They see the problem with electronic records and believe that it is a bleak future.  A future of doctors staring at screens and not talking to the patient.   They believe computing in itself  is actually driving this wedge between the patient and physician, and that if we could just return to the good old days and just teach students in some ideal way, “cognitively debias them”, teach them about decision-making,  and then the problem of diagnostic errors is solved..presto! done.    We are late to the game, but the good news is that medicine will change.  It’s second nature to our students and residents and they will advance change and we will advance systems that assist us and the patients directly.

 

Best Art

 

Art Papier, MD

Chief Executive Officer

585.272.2630 |  <mailto:apapier at logicalimages.com> apapier at logicalimages.com

______________________________

cid:image001.png at 01CF6DCC.9CEF2CF0

 <http://www.visualdx.com/> www.visualdx.com

 

Associate Professor

University of Rochester College of Medicine

 

From: Michael Grossman [mailto:Michael.Grossman at MIHS.ORG] 
Sent: Thursday, August 14, 2014 5:31 PM
To: IMPROVEDX at LIST.IMPROVEDIAGNOSIS.ORG
Subject: Re: [IMPROVEDX] Diagnostic Error as Major Issue in Healthcare reported in ECRI and ASHRM Today

 

Actually insurance companies are at increased risk to lose money if diagnostic errors are not addressed. Many of the insurance companies actually present CME courses based on their actuarial experience and present data on causation of common mal practice claims. The MICA in Arizona also gives a discounted rate to those practitioners who attend these meetings.

I am not aware of any presentations regarding errors in medical diagnosis

Michael Grossman , MD MACP

 

 

From: Vic Nicholls [mailto:nichollsvi2 at GMAIL.COM] 
Sent: Thursday, August 14, 2014 2:19 PM
To: IMPROVEDX at LIST.IMPROVEDIAGNOSIS.ORG
Subject: Re: [IMPROVEDX] Diagnostic Error as Major Issue in Healthcare reported in ECRI and ASHRM Today

 

Money. 

Follow the money. 

Victoria

On 8/14/2014 12:21 PM, Rob Bell wrote:

I have never completely understood why the insurance industry has not led the patient safety movement. Anyone know?

 

Rob Bell

Sent from my iPhone


On Aug 14, 2014, at 8:27 AM, Jason Maude <Jason.Maude at ISABELHEALTHCARE.COM> wrote:

Ruth

Many thanks for this. 

 

To add to the risk/malpractice view, MMIC (the largest policyholder-owned medical liability insurance company in the Midwest) has dedicated the latest issue of its Brink Risk Solutions magazine (Summer 2014) to diagnosis. You can download it from this link http://www.mmicgroup.com/pdf/MMIC_BrinkMagazine_2014%20Summer.pdf

 

Regards

Jason

 

 

Jason Maude

Founder and CEO Isabel Healthcare
Tel: +44 1428 644886
Tel: +1 703 879 1890
www.isabelhealthcare.com <http://www.isabelhealthcare.com/> 

 

From: Ruth Ryan <rryan at LAMMICO.COM>
Reply-To: Society to Improve Diagnosis in Medicine <IMPROVEDX at LIST.IMPROVEDIAGNOSIS.ORG>, Ruth Ryan <rryan at LAMMICO.COM>
Date: Wednesday, 13 August 2014 20:03
To: "IMPROVEDX at LIST.IMPROVEDIAGNOSIS.ORG" <IMPROVEDX at LIST.IMPROVEDIAGNOSIS.ORG>
Subject: [IMPROVEDX] Diagnostic Error as Major Issue in Healthcare reported in ECRI and ASHRM Today

 

Sadly, hospitals and hospital risk managers have been mostly absent from discussion or action on diagnostic error in medicine.

There are signs this may be changing.  

Today ECRI published a short article titled,“The Difficulties in Defining and Preventing Diagnostic Errors”.

Subscribers may link to ECRI Institute Healthcare Risk Alerts at www.ecri.org

 

The ECRI article references another article in the July issue of Journal of Healthcare Risk Management, a publication of ASHRM, the Association of Healthcare Risk Managers, which came into being with the assistance of the American Hospital Association.


The Journal of Healthcare Risk Mgt article is titled “Diagnostic error: Untapped potential for improving patient safety?” The abstract may be viewed at http://onlinelibrary.wiley.com/enhanced/doi/10.1002/jhrm.21149/


 

 

Ruth

Ruth Ryan RN, BSN, MSW, CPHRM

Senior Risk Management Education Specialist

LAMMICO

1 Galleria Blvd., Suite 700

Metairie, LA 70001

E-Mail rryan at lammico.com

Telephone (504) 841-2736

Fax (504) 841-5312

 

 

 


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