Fwd: AHRQ "CANDOR" - a process to address unexpected adverse events in health care
David L Meyers
dm0015 at COMCAST.NET
Wed Jun 29 03:35:58 UTC 2016
> Attached is a link to the new CANDOR process developed by AHRQ for institutions and individual providers to use in addressing unexpected harm occurring in the course of health care, an alternative to what AHRQ describes as "the traditional approach when unexpected harm occurs...a 'deny and defend' strategy, providing limited information to patients and families, and avoiding admission of fault.”
> AHRQ has produced a CANDOR toolkit to assist hospitals in implementing communication and optimal resolution programs. CANDOR is seen as a more patient-centered approach that emphasizes early disclosure of adverse events and a more proactive method to achieve amicable and fair resolution for the patient/family and involved health care providers.
> Details of CANDOR and tools for implementing it are available at:
> http://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/candor/index.html <http://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/candor/index.html>
> It likely will have an important influence on how we communicate to patients and families about harm occurring in the course health care.
> David L Meyers, MD FACEP
> Listserv Moderator/Board member
> Society to Improve Diagnosis in Medicine
> Save the Date: Diagnostic Error in Medicine, November 6-8, 2016, Los Angeles, CA
> Save the Date: DEM-Europe, June30-July 1, 2016, Rotterdam, The Netherlands
Moderator: David Meyers, Board Member, Society to Improve Diagnosis in Medicine
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