The Dangers of Copy and Paste in the EHR

Peggy Zuckerman peggyzuckerman at GMAIL.COM
Sat Oct 22 18:29:05 UTC 2016


Part of the issue which must be considered, whether in a cut and paste
situation, or in the retrieval and use of any record, is that there are
likely errors which could be corrected by the patient, and rarely is that
permitted.

There is the issue beyond that in which those corrections, whether from
patient or physician, are not broad-reaching, such that another
doctor/institution using their version of the record does not those
corrections.  And there may be errors as to basic identity in up to 15% of
records.  The misidentified patient may be treated multiple times, with
those additions further affecting that record.  Naturally the 'real'
patient who then is properly identified with that record is now confused
with the misidentified patient.

Peggy Zuckerman

Peggy Zuckerman
www.peggyRCC.com

On Sat, Oct 22, 2016 at 6:25 AM, Swerlick, Robert A <rswerli at emory.edu>
wrote:

> I believe the cut and past phenomena and the concerns raised miss an
> important point. When a patient is seen over time, what information MUST be
> carried forward in order to manage the patient? I certainly should not be
> in a position where when I see a patient back I walk in the room totally
> ignorant of their history and course other than what I remember from
> recall.
>
>
> What information should ALWAYS be carried forward and where should this
> reside within the record. Cut and paste is a convenient but flawed approach
> to a real problem which does not have a tool within EHR's which allows for
> ready access to information we should all have when we have a encounter and
> are called upon to make clinical decisions.
>
>
> Before we condemn the cut and paste practice wholesale, we need to
> consider what alternatives exist to replace the functions it fulfills.
>
>
> Robert A. Swerlick, MD
> Alicia Leizman Stonecipher Chair of Dermatology
> Professor and Chairman, Department of Dermatology
> Emory University School of Medicine
> 404-727-3669
> ------------------------------
> *From:* HM Epstein <hmepstein at GMAIL.COM>
> *Sent:* Saturday, October 22, 2016 1:16:14 AM
> *To:* IMPROVEDX at LIST.IMPROVEDIAGNOSIS.ORG
> *Subject:* [IMPROVEDX] The Dangers of Copy and Paste in the EHR
>
>  ​I was surprised by this report from ECRI. They did a retrospective look
> at EHRs and found only 7.4% used cut-and-paste​. However, of that small
> sample, 36% of the cut-and-paste entries contributed to Dx error.
>
> Based on all of the complaints I've read about cut-and-paste use in EHRs,
> I truly expected to see that the incidence was much higher. Has anyone seen
> other studies to compare to this? Does it accurately reflect your
> expectations from your own observations in your place of work?
>
> Thank you.
>
> Best,
> Helene
>
> http://www.diagnosticimaging.com/ehr/dangers-copy-and-paste-ehr
>
> The Dangers of Copy and Paste in the EHR
> October 21, 2016
> By Erica Sprey <http://www.diagnosticimaging.com/authors/erica-sprey>
>
> By nature of design, EHR systems encourage physician users to copy old
> patient data, like medication lists and chronic conditions, and copy and
> paste the information into the current note. In doing so there are benefits
> and risks for both physicians and patients, according to Lorraine Possanza,
> DPM, JD, and Robert Giannini, NHA, of the nonprofit ECRI Institute
> <https://www.ecri.org/Pages/default.aspx>. Possanza and Giannini were
> co-presenters at the American Health Information Management Association's (
> AHIMA <http://www.ahima.org/>) annual conference in Baltimore, Md., held
> on Oct. 17, speaking on "Safe Practices for Copy and Paste."
>
> The ECRI Institute's mission is to provide physicians and other health
> professionals evidence-based guidelines on the most effective medical
> procedures, devices, and drugs, via scientific research. In order to
> understand the affect that potentially unsafe practices like "copy and
> paste" have on patient safety, ECRI applies a three-prong approach, says
> Possanza. This includes data collection; data analytics; and leveraged
> learning that reaches out to both EHR vendors and medical staff.
>
> While reporting can seem onerous to overworked staff, it is vital to
> understand the extent of the problem. Possanza provided conference
> attendees an example where copy and paste can hinder the physician and her
> staff as she treats a hospitalized patient who suffers from pressure
> ulcers. If the initial assessment is copied and pasted forward in the note
> on subsequent patient visits, the physician does not have a true picture of
> the progression of the ulcers and may not trust the validity of the
> information in the note.
>
> Copy and paste also contributes to "note bloat" says Possanza, making it
> difficult for a physician to pick out pertinent information that is
> swallowed up by redundant information. It is vital that patient information
> is accurate, timely, and easily assessable she says, adding that a dense
> note can contribute to diagnostic error.
>
> The ECRI Institute did a retrospective study on diagnostic error that
> found 7.4 percent of audited charts contained copy and paste information,
> and of that group, 36 percent contributed to diagnostic error. "How does
> copy and paste influence [diagnostic error]? Through note bloat, through
> those internal inconsistencies, through the propagation of errors," says
> Possanza. "If I pasted information and it's incorrect and I repeatedly
> paste that information that is incorrect, I now have errors that are
> propagated."
>
> In order to minimize the chances of error, Possanza says physicians and
> other clinicians must be accurate in their notes, concisely document the
> patient information, attribute where copy and paste material came from, and
> give context where appropriate.
>
> It is essential that physicians and other medical staff feel that they can
> report health information technology (HIT) related-errors in a non-punitive
> environment, so that management can address any systemic problems. And it
> is also equally important that staff are trained on copy and paste best
> practices. To that end, the Partnership for HIT Patient Safety
> <https://www.ecri.org/resource-center/Pages/HITPartnership.aspx> has
> released the first "Health IT Safe Practices: Toolkit for the Safe Use of
> Copy and Paste,"
> <https://www.ecri.org/Resources/HIT/CP_Toolkit/Toolkit_CopyPaste_final.pdf> which
> examines the scope of the problem, defines the various stakeholders and
> provides safe-practice guidelines for providers.
>
> The Partnership has developed four recommendations for providers and their
> staff, says Possanza:
>
> A: Provide a mechanism to make copy and paste material easily identifiable;
>
> B: Ensure that the provenance (and chronology) of copy and paste material
> is readily available;
>
> C: Ensure adequate staff training and education regarding the appropriate
> and safe use of copy and paste; and
>
> D: Ensure that copy and paste practices are regularly monitored, measured,
> and assessed.
>
>
>
>
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> Moderator:David Meyers, Board Member, Society for Improving Diagnosis in
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>
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Moderator: David Meyers, Board Member, Society to Improve Diagnosis in Medicine


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